Banker, Digital Consultant, Speaker, Innovator, Blogger
I have been in the financial services industry for 20 years, driving transformational change across retail banking, commercial banking, payments, and asset finance. Supporting clients in defining their innovation agenda and developing new ways of working to drive value for customers. I focus on understanding how business models can become more relevant in the digital era, and how to drive wholesale customer-centric business and technology transformation. Using learnings from other industries, fintechs, and “challengers” to drive agility and relevancy for banks, and the customers they serve. Driving outcomes to grow customer mindshare, market share and business value through leveraging digital technology to move rapidly from ideation to execution…after all, ideas in themselves do not drive growth, the key is to implement at pace with a big dollop of agility.