Latest Blogs

Insights from the world of banking, fintechs and innovators across financial services

Payment Reshuffling – Retail Shopping Upheaval Forcing Banking Innovation?

Payment Reshuffling – Retail Shopping Upheaval Forcing Banking Innovation?

If COVID has done one thing, it has forced the digitisation of the retail market. We have seen many retail ...
Read More
Ame Stuart Conversation Photo

No “New-Normal” only “Fusion” : The Integrated World of Work

This week we examine the four key areas of consideration when looking at how conducting work is changing. More so ...
Read More
What banks can learn from platforms like Club House (CH)

What banks can learn from platforms like Club House (CH)

The pandemic has fuelled the gig economy in ways we have not seen or experienced before. As individuals think about ...
Read More
Credit Card Future

Flexible to Invisible: The future of credit and debit cards

There are over 163 million payment cards in circulation in the UK, including credit, debit and commercial cards (b2b). These ...
Read More
AI and banking

Demystifying the customer experience: Harvest data to thrive in the Experience Economy

The term customer experience (CX) has become woefully overused. Yet, B2B and B2C organizations, regardless of their industry, struggle to ...
Read More
2021 WRBR

What is new in Retail Banking?

Every year Capgemini produces the World Retail Banking Report, an annual report on trends and patterns that are emerging across ...
Read More
Crypto

Using Cryptocurrency for everyday transactions – a new era?

Last week PayPal announced that it would enable US consumers to be able to pay for goods and services online, ...
Read More
Core Banking Transformation

Has COVID made us think about Core Banking Transformation differently?

This week I will be interviewing Carlos Salta, the Global Head of Banking and Diversified Finance for Capgemini, to discuss ...
Read More