Latest Blogs

Insights from the world of banking, fintechs and innovators across financial services

Design Thinking

Design Thinking – the new business strategy?

In a world that changes so rapidly, be that through technology advances, a new method for better understanding of human ...
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social media marketing

Social Media Marketing

In a world where most people spend a significant amount of time online, the need to examine how social media ...
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managing money

Movers & Shakers : New Money Managers

Over the years it has been pretty impossible to make the process of managing your money, or planning for large ...
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Ame Stuart Contact Centre Image

Contact Centre: Getting Value in the Digital Age

The theme of the week has very much been centred on several conversations around improving the commercials of the contact ...
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Ame Stuart Customer Care

Don’t think customer experience, it’s about customer care

So, I have been having a lot of conversation on what customer experience will look like under Open Banking this ...
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Ame Stuart Open Banking Services

Open Banking: A New Financial Order

Open banking is already changing the face of the financial industry as a new generation of dynamic and disruptive technology ...
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Ame Stuart Conversation Photo

Banks Re-establish the Lost Art of Customer Conversation

Through adoption of mobile enabled digital services, nancial services rms are aiming to drive and create customer value. Improving the ...
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Ame Stuart Consulting Image

Challenge and Opportunity

We are in the midst of a defining moment for financial institutions, as the decisions they make today will come ...
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