Latest Blogs
Insights from the world of banking, fintechs and innovators across financial services

Payment Reshuffling – Retail Shopping Upheaval Forcing Banking Innovation?
If COVID has done one thing, it has forced the digitisation of the retail market. We have seen many retail ...
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No “New-Normal” only “Fusion” : The Integrated World of Work
This week we examine the four key areas of consideration when looking at how conducting work is changing. More so ...
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What banks can learn from platforms like Club House (CH)
The pandemic has fuelled the gig economy in ways we have not seen or experienced before. As individuals think about ...
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Flexible to Invisible: The future of credit and debit cards
There are over 163 million payment cards in circulation in the UK, including credit, debit and commercial cards (b2b). These ...
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Demystifying the customer experience: Harvest data to thrive in the Experience Economy
The term customer experience (CX) has become woefully overused. Yet, B2B and B2C organizations, regardless of their industry, struggle to ...
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What is new in Retail Banking?
Every year Capgemini produces the World Retail Banking Report, an annual report on trends and patterns that are emerging across ...
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Using Cryptocurrency for everyday transactions – a new era?
Last week PayPal announced that it would enable US consumers to be able to pay for goods and services online, ...
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Has COVID made us think about Core Banking Transformation differently?
This week I will be interviewing Carlos Salta, the Global Head of Banking and Diversified Finance for Capgemini, to discuss ...
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