Blog
Analysis of trends and innovation impacting financial services and banking. What, and who, is creating challenge, change and disruption…
Strategies To Capitalize On Open Banking Opportunities
By Ame Stuart, Vice President, Digital Markets, Capgemini Financial Services Open banking is an open secret. Financial services providers worldwide recognize ...
Design Thinking – the new business strategy?
In a world that changes so rapidly, be that through technology advances, a new method for better understanding of human ...
Social Media Marketing
In a world where most people spend a significant amount of time online, the need to examine how social media ...
Movers & Shakers : New Money Managers
Over the years it has been pretty impossible to make the process of managing your money, or planning for large ...
Contact Centre: Getting Value in the Digital Age
The theme of the week has very much been centred on several conversations around improving the commercials of the contact ...
Don’t think customer experience, it’s about customer care
So, I have been having a lot of conversation on what customer experience will look like under Open Banking this ...
