Blog
Analysis of trends and innovation impacting financial services and banking. What, and who, is creating challenge, change and disruption…
Design Thinking – the new business strategy?
In a world that changes so rapidly, be that through technology advances, a new method for better understanding of human ...
Social Media Marketing
In a world where most people spend a significant amount of time online, the need to examine how social media ...
Movers & Shakers : New Money Managers
Over the years it has been pretty impossible to make the process of managing your money, or planning for large ...
Contact Centre: Getting Value in the Digital Age
The theme of the week has very much been centred on several conversations around improving the commercials of the contact ...
Don’t think customer experience, it’s about customer care
So, I have been having a lot of conversation on what customer experience will look like under Open Banking this ...
Open Banking: A New Financial Order
Open banking is already changing the face of the financial industry as a new generation of dynamic and disruptive technology ...
