Reading Time: < 1 minuteAnyone who has worked with small businesses will know the challenges that they need to overcome to grow, survive and thrive. According to the Federation of Small Business (FSB) in the UK, there were 5.94 million small businesses (with 0 to...
Reading Time: < 1 minuteWhile customers reach out to their primary banks and seek answers to fundamental questions around support, security, and ubiquitous banking, firms seem to have found a new direction – Intelligent banking with artificial intelligence (AI)....
Reading Time: 4 minutesLike many, I cannot recall when FinTech became a thing, but I am reliably informed that the word was conceived in 1971. The concept is not as new as some perceive it to be, and that is because the evolution of FinTechs and the role they play in...
Reading Time: 2 minutesThis is still one of my favourite (and most frustrating) topics to write about. How can legacy banks or any other organisation become more lean, relevant, digital and continue to prevent themselves having a “Blockbuster” moment. If ever there...
Reading Time: < 1 minuteAs smartphones become ubiquitous, and merchants and retailers embrace digital technology, consumers everywhere are growing accustomed to the convenience of making payment transactions across devices such as wearables and IoT. The use of...
Reading Time: < 1 minuteThe retail side of financial services – especially payments – is no stranger to open banking, but commercial banks have been somewhat cautious. Lately, however, the spectrum of commercial banking specialities such as liquidity management,...
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