Blog
Analysis of trends and innovation impacting financial services and banking. What, and who, is creating challenge, change and disruption…

Easy Guide 2 – Staying “unreasonably” relevant to your customers
Starting and growing a business across any market sector requires a monumental effort. However, relevancy is key to long term ...

10 KPIs keeping strategy & technology aligned
10 KPIs that help keep bank strategy and technology goals in lock-step - driving aligned business change and transformation ...

Cognitive Behavioural Science : How can it be used to support bank customers & colleagues?
Cognitive Behavioural Science (CBS) is a psychological approach focusing on the relationship between thoughts, feelings, and behaviours. It is based ...

Innovation in home buying & mortgages
Several innovative mortgage providers are changing the landscape of the mortgage industry. Here are some of the ones making a ...

Large language AI : Uses & Ethical Considerations
Large language AI in Banking : Uses & Ethical Considerations ...

Soundbites from the world of payments
The future of digital payments looks bright, with technology and regulation continuing to drive innovation across the payments industry. In ...